COVID-19 Clinical Assessment Centre


Building 24, Victoria Hospital, 800 Commissioners Rd E (link to map)

Hours of operation:

  • Monday to Sunday, 9:20 am to 6:30 pm

For individuals with accessibility issues, no access to internet:

If you have accessibility issues or do not have access to the internet, call 519-685-8500, ext. 75503, Monday to Sunday, 9:20 am to 6:30 pm, to book an appointment at the Assessment Centre.

Otherwise, please use the “contact us” link above.

If you’re arriving by bus, cab or on foot:

Please make your way to the Centre entrance and you will be directed to the line-up for pedestrians.

Who is eligible for testing?

Assessment Centres will only test those who fall within the Ontario provincial guidelines (updated April 11, 2022). This includes:
Symptomatic/asymptomatic people:
  • Individuals who are from a First Nation, Inuit, Métis community, and/or who self-identify as First Nation, Inuit, and Métis, and their household members
  • Individuals travelling into First Nation, Inuit, Métis communities for work
  • On admission/transfer to or from hospital or congregate living setting
  • People in the context of confirmed or suspected outbreaks in highest risk settings as directed by the local public health unit
  • Individuals, and one accompanying caregiver, with written prior approval for out-of-country medical services from the General Manager, OHIP
  • Any patient with a scheduled surgical procedure requiring a general anaesthetic 24-48 hours prior to procedure date
  • Newborns born to people with confirmed COVID-19 at the time of birth within 24 hours of delivery, with a repeat test at 48 hours after birth if baseline test is negative, or if the parental test results are pending at the time of discharge
  • People 24-48 hours prior to treatment for cancer or prior to hemodialysis, at the discretion of the treating clinician

Confirmatory testing: At this time, positive results from molecular tests (either lab-based or rapid) used for diagnostic purposes can be considered confirmed cases and do not require further confirmatory testing.
Testing of previously cleared cases: Confirmed COVID-19 cases may continue to test positive by molecular testing even after clearance from isolation. Re-testing within 90 days after clearance of a confirmed case should be based on clinical indications for testing (e.g. in the context of new COVID-19 symptoms) or as directed in the context of a new exposure or outbreak investigation.

Prior to booking an appointment, please review the provincial guidelines here to determine whether it is appropriate to book an appointment. These guidelines have been updated as of December 30, 2021.

If you do not meet the criteria, please book an appointment at a participating pharmacy here

Please note: If you arrive at the Assessment Centre and do not meet the provincial guidelines, you will not be tested.

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