Ontario Health has designated the Carling Heights COVID-19 Assessment Centre as a Clinical Assessment Centre as of January 17, 2022. Healthcare providers at the Centre now see patients with suspected or confirmed COVID-19 if the patient requires an in-person assessment. The Clinical Assessment Centre will not provide PCR testing outside of the current provincial eligibility.
The Centre is designed to see people with worsening COVID-19 symptoms, that cannot be monitored at home by a primary care provider. Those who feel their symptoms are worsening should contact their primary care provider, or call the Carling Clinic Assessment Centre, to book an appointment: 519-685-8500 ext. 72256. Appointments are required; the Clinical Assessment Centre cannot accommodate walk-ins.
The Centre is not an extended emergency room. Anyone with severe symptoms (such as severe difficulty breathing, new-onset confusion, difficult to rouse, reduced level of consciousness, severe chest pain, and/or increasing significant fatigue) are advised to immediately call 9-1-1 or visit the nearest Emergency Department.
Those experiencing mild symptoms, who are otherwise healthy, are asked to manage their symptoms at home or follow guidance from the primary care provider.
Anyone with COVID-19 symptoms, anyone that has been exposed to a positive case of COVID-19 that does not qualify for PCR testing, and anyone who has tested positive on a Rapid Antigen Test should continue to follow isolation guidelines. For the latest information, visit ontario.ca/exposed.
The Carling Heights Clinical Assessment Centre is operated by the London Health Sciences Centre and the Thames Valley Family Health Team, with support from Ontario Health.